1. Information Collection

SF Solutions collects personal information from clients, such as names, email addresses, phone numbers, and other necessary details to provide our services. This information is gathered through our websites, phone calls with associates, in-person forms, or direct client registrations.

2. Use of Information

   The collected information is used for business, marketing, or service-related purposes. This includes communication through text messages, emails, phone calls, and WhatsApp messages.

3. Consent

   If you are on our contact list, it is because you voluntarily registered through one of our methods, such as SF Solutions websites, direct interactions with our associates, or by filling out an in-person form. By registering, you give explicit consent to receive business, marketing, or service-related communications.

4. Legal Compliance

   SF Solutions complies with U.S. federal privacy laws, such as the CAN-SPAM Act, and any applicable state laws. We respect the privacy of our clients and provide an opt-out option for communications at any time.

5. Information Protection

   SF Solutions implements technical and organizational measures to protect clients’ personal information from unauthorized access, alteration, or disclosure.

6. User Rights

   Clients have the right to access, correct, or delete their personal information at any time, as well as to object to the processing of their data for marketing purposes. To exercise these rights, please contact us at manager@sfsteam.org.

7. Changes to the Privacy Policy

   We reserve the right to update this policy at any time. Changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

8. CRM and Data Sharing

   SF Solutions takes the privacy of its clients very seriously. To provide the best service and efficiently manage client information, we use a Customer Relationship Management (CRM) system provided by HighLevel. By using our services, you agree that your personal information, including but not limited to your contact details, documentation, and any information relevant to the services we provide, will be stored, processed, and shared within the HighLevel CRM system.

   Your data may be used for communication purposes, including but not limited to marketing communications, service updates, reminders, and managing our business relationship. HighLevel, as our CRM provider, may also have access to your data in the course of providing its services to SF Solutions. As such, your information is subject to HighLevel's privacy policy, which governs how they manage, store, and protect the data shared with them.

   By continuing to use our services, you acknowledge and agree that your data will be handled by SF Solutions and HighLevel in compliance with both companies' privacy policies.

9. Marketplace Data Handling Policy

   Please be aware that any personal information provided to SF Solutions may also be shared with the Marketplace. SF Solutions is not responsible for the handling or management of your data once it has been shared with the Marketplace. We encourage clients to review the privacy policies of the Marketplace to understand how their data is used and protected.

10. Contact

    If you have any questions about our Privacy Policy or Terms and Conditions, you can contact us at manager@sfsteam.org or by calling 214-723-3491.