Terms and Conditions

Last updated: 21 Jan 2026

These Terms and Conditions (“Terms”) govern your access to and use of the services, websites, platforms, programs, and online communities operated by The Tec Exec (“we”, “us”, or “our”).

By accessing our website, participating in our programs, joining our online communities, or engaging with us through forms, messaging, or events, you agree to be bound by these Terms, together with our Privacy Policy.

If you do not agree to these Terms, please do not use our services.

1. About The Tec Exec

The Tec Exec provides: - Digital skills training and education - Safe and secure online communities - Digital mentoring and capability-building programs - Connectivity and communications solutions - Emergency preparedness and resilience communications support

Our services are delivered primarily for regional Australian communities, not-for-profit organisations, volunteers, and local councils.

2. Eligibility & Acceptable Use

By using our services, you confirm that: - You are at least 18 years of age, or have consent from a parent, guardian, or supervising organisation - You will use our services lawfully, respectfully, and for their intended purpose

You agree not to: - Misuse our platforms or communities - Post or share harmful, misleading, abusive, or unlawful content - Attempt to gain unauthorised access to systems or data - Use services in a way that compromises community safety, privacy, or trust

We reserve the right to suspend or remove access for breaches of these Terms or any community code of conduct.

3. Online Communities & Programs

Participation in Tec Exec–managed communities, training programs, or digital platforms is subject to: - These Terms - Any applicable Community Code of Conduct - Program-specific guidelines or conditions

We aim to provide safe, inclusive, and respectful digital spaces. Moderation may occur to protect participants and community wellbeing.

4. Communications & Consent

By providing your contact details, you consent to receive communications from The Tec Exec, which may include: - Emails - SMS or MMS messages - Phone calls or voicemail messages (including automated messages where permitted)

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by: - Using unsubscribe links in emails - Replying STOP to SMS messages - Contacting us directly

Communication consent and preferences are managed in accordance with our Privacy Policy and stored securely within our CRM systems, including GoHighLevel.

5. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy, which explains: - What information we collect - How it is used and stored - Your rights to access, correction, and deletion

By using our services, you acknowledge and agree to our data handling practices as described in that policy.

6. Intellectual Property

Unless otherwise stated, all content provided by The Tec Exec — including training materials, documents, videos, graphics, logos, and branding — is owned by or licensed to us.

You may: - Use materials for personal, community, or organisational learning purposes

You may not: - Reproduce, distribute, sell, or commercially exploit content without prior written permission

7. Third-Party Services & Platforms

Our services may rely on third-party platforms and providers (including GoHighLevel, internet service providers, and communications platforms).

We are not responsible for: - Third-party service outages or disruptions - External platform terms, policies, or data practices

Where third-party services are used, their terms may also apply.

8. Service Availability & Changes

We aim to deliver reliable services but do not guarantee: - Continuous or uninterrupted access - Error-free or delay-free operation

We may update, suspend, or discontinue services (in whole or part) where necessary, including for maintenance, safety, or operational reasons.

9. Disclaimers

Our services, training, and information are provided on an “as is” basis.

While we take care to provide accurate and practical information, The Tec Exec does not guarantee specific outcomes from participation in programs or use of services.

10. Limitation of Liability

To the maximum extent permitted by law: - The Tec Exec is not liable for indirect, incidental, or consequential loss - Our liability is limited to resupplying services or the cost of resupply

Nothing in these Terms excludes rights under Australian Consumer Law.

11. Termination

We may suspend or terminate access to our services or communities if: - These Terms are breached - Use poses a risk to others or to system integrity - Required by law or regulatory authorities

12. Governing Law

These Terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws.

13. Changes to These Terms

We may update these Terms from time to time. The current version will be published on our website and apply from the date of publication.

14. Contact Us

For questions about these Terms and Conditions, please contact:

The Tec Exec
Email: [email protected]
Phone: 1300 366 802
Website: https://thetecexec.com.au/