Terms & Conditions – Waxing The City

Last Updated: 22\2\2024

Welcome to Waxing The City (“we,” “our,” “us”). By using our website, booking system, SMS services, and any related features, you agree to the following Terms & Conditions. Please read them carefully.

1. Appointments & Services

All appointments must be booked through our website, booking link, or by contacting us directly.

Appointment times are subject to availability.

We reserve the right to update pricing, services, or policies at any time.

2. Cancellations & No-Shows

We request that clients provide advance notice for cancellations.

No-show or late-cancellation fees may apply depending on studio policy.

Repeated no-shows may result in denial of future bookings.

3. Payment Terms

Payments may be made in-studio using approved payment methods.

Any promotional discounts or gift cards must be presented at checkout.

Prices may change without prior notice.

4. SMS/Text Messaging Terms

By providing your mobile number, you consent to receive SMS messages from Waxing The City, including:

Appointment reminders

Service updates

Follow-ups

Promotions or special offers

Important account or booking notifications

Message frequency varies.

Standard message and data rates may apply.

Opt-Out

You may unsubscribe from SMS at any time by replying STOP.

HELP

Reply HELP for assistance.

All SMS data is handled according to our Privacy Policy.

5. User Responsibilities

By using our services, you agree to:

Provide accurate personal information

Not misuse or attempt to disrupt our website or software

Follow in-studio rules and safety guidelines

Abide by all policies related to scheduling, payments, and communication

6. Use of Website & Content

All website content—including text, images, branding, and layout—is the property of Waxing The City.
You may not:

Copy

Reproduce

Distribute

Modify

Use for any commercial purpose

without written permission.

7. Third-Party Services

We use third-party tools such as scheduling platforms, CRM systems, and SMS providers. These partners may process your information solely to deliver the services you request.

We are not responsible for downtime, errors, or issues caused by third-party platforms.

8. Liability Disclaimer

Waxing The City is not responsible for:

Personal injury resulting from failure to follow aftercare instructions

Missed appointments due to incorrect contact information provided by the customer

Losses resulting from service delays, technical issues, or unforeseen events

Your use of our services is at your own risk.

9. Refunds

Refunds, if applicable, follow our studio’s refund policy.
Certain services may not be refundable after they are performed.

(If you want a full Refund Policy page, I can generate one.)

10. Changes to Terms

We may update these Terms & Conditions at any time.
The updated version will be posted on this page with a new “Last Updated” date.

11. Contact Information

For questions regarding these Terms & Conditions, reach out to us:

Waxing The City
Email: [email protected]
Phone: +1 989-430-7772