Refund & Results Policy
We believe in being transparent. This policy explains how refunds work, what “results” means, and how we verify performance using platform data.
1) 30-Day Results Review
If you can show that you received no results within the first 30 days of your platform going live, you may request a 50% refund of the amount paid.
2) Why Refunds Are Partial (50%)
Refunds are limited to 50% because part of your payment covers the real costs required to keep your platform running, including infrastructure and operating expenses that begin as soon as your system is active.
- Platform setup and configuration
- Ongoing system maintenance
- AI usage, call handling, and infrastructure costs
- Software, hosting, and third-party service fees
3) What Counts as “Results”
Refund requests are only considered if there is proof and evidence that the platform produced no increase in business activity.
- If you make any increase in profit, leads, or inbound activity, that is considered a result.
- Even a small increase still counts as increased profit/activity and does not qualify as “no results.”
- Results include inbound calls, qualified conversations, lead inquiries, and booked opportunities (not only closed sales).
4) Verification & Platform Data
ProfitsLift has access to platform analytics and reporting to verify performance and activity after activation. This includes:
- Call logs and inbound call volume
- Conversation activity and lead interactions
- Tracking data showing performance after the platform is turned on
5) Case-by-Case Review & Final Determination
All refund requests are reviewed case-by-case. The final decision is based on platform data, call activity, and usage history to determine whether results were achieved during the first 30 days.
By using ProfitsLift, clients acknowledge and agree to this Refund & Results Policy.