Effective Date: September 26, 2025

At CaseFlowAI.com (“CaseFlow AI,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and Services.

1. Company Information

CaseFlow AI is operated by:

CaseFlow AI LLC

244 5th Ave #2, New York, NY 10001, United States

Support Email: [email protected]

2. Information We Collect

We may collect the following types of information:

Information you provide directly, such as your name, email, phone number, firm details, payment details, and any data you upload into the Services (e.g., client intake details, case notes).

Information collected automatically, including IP address, browser type, device details, usage data, and cookies.

3. How We Use Your Information

To deliver, manage, and improve our Services.

To process payments and maintain billing records.

To provide customer support and respond to inquiries.

To send important updates, invoices, or policy changes.

To comply with legal obligations and enforce our Terms.

4. Data Ownership and Responsibility

You retain ownership of all data you upload into CaseFlow AI.

You are responsible for ensuring the data you provide complies with applicable laws.

We do not sell or rent your data to third parties.

5. Data Sharing and Disclosure

We may share information with trusted third-party service providers who help deliver our Services (e.g., hosting, payment processing, CRM integrations).

We may disclose information if required by law, regulation, or valid legal request.

We may share anonymized or aggregated usage data for analytics and research purposes.

6. Data Security

We use commercially reasonable safeguards such as encryption, access controls, and monitoring to protect your data. However, no system is 100% secure, and you acknowledge this risk when using our Services.

7. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and service performance.

You may disable cookies through your browser settings, but some features may not work properly.

8. Data Retention

We retain your personal and client data as long as necessary to provide Services, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to applicable laws.

9. Your Rights

Depending on your location, you may have the right to:

Access and request a copy of your personal data.

Correct inaccurate or incomplete information.

Request deletion of your data.

Restrict or object to processing of your data.

Request portability of your data.

To exercise these rights, contact us at [email protected]

10. International Data Transfers

If you access our Services outside the United States, your data may be transferred and processed in the U.S. or other jurisdictions. By using our Services, you consent to such transfers, subject to applicable data protection laws.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we become aware that we have inadvertently collected such data, we will delete it.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

For any questions, concerns, or requests about this Privacy Policy, contact us at:

[email protected]