Privacy Policy

Effective Date: 22 July 2025

Leopard Operations Agency (“we”, “us”, “our”) is committed to protecting your privacy in compliance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws. This Privacy Policy outlines how we collect, process, use, and safeguard your personal information.

What Personal Information We Collect

We collect the following types of personal information:

Contact details: Name, email address, phone number

Professional details: Company name, job title, hiring needs

Applicant data: CV/resume, work experience, education, assessments

Usage data: IP address, browser type, pages visited, cookies

Payment and transactional info (if applicable): Invoices, billing records

What Personal Information We Collect

We collect the following types of personal information:

  • To assess client needs and match them with suitable talent

  • To evaluate, onboard, and mentor South African virtual assistants

  • To manage contracts, payroll, leave, and performance systems

  • To improve website experience and services

  • To send updates or marketing communications (only with your consent)

  • To comply with legal obligations

What Personal Information We Collect

We process personal information on the following legal grounds:

  • Your consent (e.g., marketing communications)

  • Fulfillment of a contractual obligation (e.g., hiring, onboarding)

  • Legitimate interest (e.g., improving services, vetting talent)

  • Legal compliance with applicable employment or tax laws

Sharing of Personal Information

We only share information with trusted third parties and partners who support our services. This includes:

  • Payroll processors, HR platforms, or cloud storage providers

  • Legal and compliance consultants

  • International clients and contractors (with proper safeguards)

  • Government authorities when legally required

We ensure all third-party operators comply with strict confidentiality and data protection requirements.

Cross-Border Transfers

If your personal data is transferred outside of South Africa (e.g., to global clients or cloud software providers), we ensure adequate safeguards are in place, including:

  • Processing only to countries with appropriate data protection laws, or

  • Using standard contractual clauses or data protection agreements

Data Retention

We retain personal information only as long as needed for the purposes described or as required by law. You may request deletion at any time, unless restricted by legal obligations.

Your Rights Under POPIA

As a data subject, you have the right to:

  • Access the personal information we hold about you

  • Request correction, updating, or deletion

  • Object to the processing of your information

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator of South Africa

  • Email: [email protected]

  • Website: https://www.justice.gov.za/inforeg/

    To exercise these rights, contact us at [email protected]

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and changes will take effect upon publication.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights:

Leopard Operations Agency
Email: [email protected]
Website: www.leopardoperations.com