Know Your Rights
An informed consumer is a protected consumer. Know your 8 fundamental rights.
KNOW YOUR RIGHTS
Know Your Consumer Rights
An informed consumer is a protected consumer. Every Nigerian deserves to know and exercise these fundamental rights in every transaction.
RIGHT TO BE INFORMED
To be given the facts necessary to make informed choices and to be protected against misleading advertisements and labels.
RIGHT TO SAFETY
Protection against hazardous products and services that are injurious to the health and safety of the consumer.
RIGHT TO CHOOSE
To select from a range of products and services of assured quality at competitive prices without coercion.
RIGHT TO BASIC NEEDS
Access to essential goods and services, with special protections for the vulnerable and disadvantaged.
RIGHT TO BE HEARD
Consumer economic interests must be promoted in product development and in government policies that affect consumers.
RIGHT TO PRIVACY & DATA PROTECTION
Your personal data must be safeguarded from unauthorised access in this digital age.
RIGHT TO CONSUMER EDUCATION
The right to acquire knowledge to be an informed consumer, including awareness of environmental, social, and economic consequences.
RIGHT TO REDRESS
The right to make complaints, receive fair settlement, and be compensated for defective goods — including the right to legal action.
TAKE ACTION
Have You Been Treated Unfairly?
Submit your complaint online, and ICRP will review and take appropriate action.
Your case will be treated confidentially and professionally.
Institute for Consumer Rights and Product Liability Protection Ltd/Gte. Independent.
Non-profit. Dedicated to consumer justice
across Nigeria.
CONTACT DETAILS
7 Fred Anyiam Street off Adelabu Street, Surulere, Lagos.
Copyright 2026.
Institute for Consumer Rights and Product Liability Protection Ltd/Gte (ICRP). All rights reserved.