Lowtility FAQ — Zero Down Mortgage with Solar | Primary Residential Mortgage
FREQUENTLY ASKED QUESTIONS

Everything you want to know about Lowtility.

Zero down, zero cash to close, and a mortgage that covers solar so your total monthly cost goes down — not up. Here are the questions we hear most.

47
Total FAQs
580+
Minimum score with compensating factors
49*
States Served
1 Loan
House + Solar
*Not currently lending in New York

The Basics

QWhat exactly is Lowtility?
A
Lowtility is a mortgage program that lets you finance home improvements that lower your cost of living — even if the loan amount exceeds the sales price or appraised value. The result: your utility payments drop more than your mortgage payment goes up. It's the loan designed to lower the operating costs of a home. Many of our customers use it to add solar to their home, so they can produce the electricity their home uses for less than they'd pay a utility company. Combined with our Down Payment Assistance product, it's a way for homebuyers to get into a home with zero down and a lower utility bill.
QWhat type of loan is this exactly?
A
Lowtility is a proprietary loan product of Primary Residential Mortgage, Inc. (PRMI) — we underwrite it and service it in-house. Once your loan closes, your payments come directly to us. That said, we follow guidelines similar to FHA, Fannie Mae, and Freddie Mac, so the process will feel familiar if you have purchased a home before.
QHow is this different from a normal mortgage?
A
A normal mortgage only funds the house. Lowtility adds energy-saving improvements — solar panels, battery backup, smart home systems — into the same loan. Because those improvements reduce your utility bills, your total monthly cost (mortgage + utilities) can be lower than a traditional loan on the same home.
QIs this a solar loan or a mortgage?
A
It's a mortgage, offered through Primary Residential Mortgage, Inc. There is no separate solar loan, no solar lease, and no additional lien on your home. Everything is wrapped into one mortgage payment.
QHow long does it take to get pre-approved?
A
We can get you pre-approved in as little as 48 hours. The key driver is your income documents — the faster we receive your full income docs, the faster we can get you fully approved and ready to make offers.
QWho do I contact to get started?
A
Email [email protected] or call (801) 396-3906. You can also get pre-approved at lowtility.com/homebuyers.

Money & Down Payment

QHow is zero down payment possible?
A
Lowtility does not charge the dealer fees that solar companies are normally billed by lenders (typically 15–40% of system cost). Because those fees do not exist here, the solar company passes those savings to you as contributions toward your down payment and closing costs — enough to cover them entirely in many cases.
QWill my monthly payment be higher because of the solar?
A
Your mortgage payment will be slightly higher — but your utility bills will drop significantly. In real borrower examples, the utility savings exceeded the mortgage increase, resulting in a lower total monthly cost. What matters is mortgage + utilities combined, not the mortgage alone.
QCan the loan be higher than the appraised value?
A
Yes. The loan can exceed the appraised value because the energy improvements add measurable value. This allows solar and smart home costs to be financed above the home's sale price — a unique and powerful feature of this program.
QWhat credit score do I need?
A
Our minimum is 580 with compensating factors, or 620 without. Unlike many DPA programs, there are no maximum income overlays and no geographic overlays — meaning more buyers qualify here than for most traditional down payment assistance.
QI make too much for DPA programs. Does that disqualify me here?
A
Not at all. Unlike government DPA programs, Lowtility has no income limits. The contribution comes from the solar company — not a government grant — so income caps do not apply.
QWhat about the solar tax credit?
A
Consult your tax professional. The tax credit has no bearing on the qualifications of this loan. Many buyers do qualify, but we leave eligibility determination to the buyer and their tax professional.

The Solar System

QWill I own the solar panels?
A
Yes. Because solar is financed through your mortgage — not a lease or a separate solar loan — you own the panels outright from day one. No solar company lien, no lease payment, no complications when you sell.
QWhat if the panels are not installed by closing?
A
That's fine and it's planned for. The improvement funds are held in an Escrow Holdback at closing. You can move in immediately, and once installation is complete, the escrow funds are released to the contractor.
QCan I add battery backup or smart home features too?
A
Yes. Lowtility finances any product that reduces or eliminates utility costs — battery storage, smart thermostats, EV chargers, and other smart home upgrades can all be rolled into the same loan.
QWhat if my utility bill does not drop as much as projected?
A
Solar systems are sized based on your home's energy profile. We rely on our solar partners to determine system size and projected savings amount. That said, we've done enough of these to know what typically works in each market — and we try to overdeliver on those savings expectations. We're highly confident in reaching those goals, but we cannot guarantee specific savings amounts, as usage can vary depending on the person or family living in the home.
QWhat makes a home a good candidate for this program?
A
Homes with clear, unobstructed access to the sky tend to work best. If there are trees heavily shading the roof, they may need to be trimmed. Most single-family homes are excellent candidates — we evaluate roof angle, orientation, and shading as part of the process.
QHow do you know how much solar to add?
A
We start with a base system that works on 95% of homes. It will not offset your entire power bill, but it will reduce it by approximately $100–$125 per month. Once you go under contract on a specific home, we will show you additional options tailored to that property. Before closing, you will choose from those upgrades to maximize your savings.
QCan we include things other than solar panels in the loan?
A
The name says it all — Lowtility. If a product lowers your utility bill, there is a high probability we can include it in the loan. Think battery storage, smart thermostats, EV chargers, efficient HVAC systems, and more.

Concerns & Skepticism

QThis sounds too good to be true. What's the catch?
A
The math is straightforward: your loan balance is higher, but your utility bills are lower. We run a simple formula — buying power in your utility payments minus the cost of the solar system. If the result is positive, it works in your favor. If it does not make sense for your situation, we will tell you before you go any further.
QIs this one of those predatory solar loans I've heard about?
A
No. Traditional solar loans hide dealer fees of 15–40% of system cost inside the loan — in one real example, a couple paid $99,921 for a system that cost under $22,000. Lowtility does not charge those fees. Our mission specifically includes protecting homebuyers from predatory solar financing.
QWhat happens when I sell my home?
A
That is what makes this program great. As long as you sell your home for at least what you owe on your mortgage, there is nothing extra to do — the new buyers get solar included with the purchase. No lease to transfer, no lien to pay off, no complications. The solar just comes with the home.
QWill solar increase the value of my home?
A
With this program — yes, because you own the system free and clear. Solar financed with a lease or that has a UCC-1 or fixture filing does NOT increase the value of a home. Per FHFA guidance to appraisers, leased solar cannot be factored into appraised value. Because Lowtility buyers own their system outright, the solar adds real, appraised value.

Property Types

QCan I use this to buy an investment property or second home?
A
The zero down option is only available for a primary residence (1–4 units). That said, the Lowtility program can still be used on investment properties and second homes — those will simply require a down payment. Contact us to discuss the options for your specific situation.
QDo condos and townhouses work with this program?
A
Condos and townhouses are evaluated case by case. The two key factors are the roof — whether it is suitable for solar installation and who owns it — and the HOA, since some associations have restrictions on solar panels. Reach out and we will quickly assess whether your specific property qualifies.
QCan this be done on a manufactured home?
A
Yes, with some restrictions. Manufactured homes can work under this program, but there are additional requirements to evaluate. Contact us directly to confirm eligibility for your specific home.

Loan Details

QIs there a maximum loan size?
A
As a safe guideline, follow FHA loan limits for your area. In many markets we can go up to conventional loan limits. In certain cases we can also accommodate jumbo loan sizes — that is evaluated case by case. Contact us to confirm limits for your specific market.
QCan this be done as a refinance?
A
Yes. Many existing homeowners are using Lowtility to add renewable energy into their mortgage through a refinance. If you already own your home and want to add solar, battery backup, or other utility-reducing improvements, a Lowtility refinance may be a great fit.

Process

QHow long does it take to close?
A
Lowtility targets a 30-day close of escrow with a 2-week finance and contingency date — a standard purchase timeline. Solar installation happens after closing through the Escrow Holdback, so it does not delay anything.
QI already have quotes from other lenders. Is it too late?
A
That is actually the best time to talk to us. Other quotes show your mortgage payment — they do not show what you will pay in utilities every month for 30 years. A side-by-side comparison of total monthly cost often changes the decision completely.

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Lowtility is a mortgage product offered by Primary Residential Mortgage, Inc. (NMLS #3094). Equal Housing Lender. Loan approval subject to credit, income, and property qualification. Program terms and guidelines subject to change without notice. Consult a licensed tax professional for specifics on the federal Investment Tax Credit.

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© 2026 Lowtility by Primary Residential Mortgage Inc. All Rights Reserved.

Lowtility is the name of a suite of mortgage loan programs designed to allow qualified borrowers to make home energy improvements to their home. It is not affiliated with a utility company or a DBA. Primary Residential Mortgage, Inc. NMLS#: 919520 Utah DRE Mortgage Office License # 8335595. MLO 0117736. MC3094-122. All loans subject to credit and property approval. PRMI NMLS 3094. PRMI is an Equal Housing Lender. Some products and services may not be available in all states. Credit and collateral are subject to approval. Terms and conditions apply. This is not a commitment to lend. Programs, rates, terms and conditions are subject to change without notice. 1597 Woodland Park Drive, Layton, Utah 84401