Privacy Policy

Effective Date: September 27, 2025

Domain: GenVox

Business Address: 244 5th Ave #2, New York, NY 10001, United States

1. Introduction

GenVox (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website GenVox.com or use our Services, including the GenVox TikTok Shop Profit Engine.

By using our website or Services, you consent to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

a) Information You Provide Directly

Name, email address, phone number, and billing information when you sign up, request a demo, or make a purchase.

Business details such as brand name, product type, and account information for service setup.

b) Automatically Collected Information

IP address, browser type, device information, operating system, and usage data.

Cookies, pixels, and analytics data to improve site functionality and marketing.

c) Third-Party Data

Information collected from integrations such as TikTok, Shopify, Google Analytics, or CRM systems if you connect them to our Services.

3. How We Use Your Information

We use collected data to:

Provide, operate, and improve our Services.

Deliver AI-generated video content and performance analytics.

Process payments and send invoices.

Communicate with you regarding updates, promotions, or support.

Analyze site usage for optimization and security.

Comply with legal obligations.

4. Sharing of Information

We do not sell your personal information. We may share information in these cases:

Service Providers: With trusted partners that help us operate (e.g., payment processors, hosting providers, analytics tools).

Legal Compliance: When required by law or to protect our rights.

Business Transfers: If GenVox is involved in a merger, acquisition, or sale of assets.

5. Cookies and Tracking

GenVox uses cookies, tracking pixels, and similar technologies to enhance user experience, analyze site traffic, and deliver targeted advertising. You can disable cookies through your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information for as long as necessary to provide Services, comply with legal obligations, or resolve disputes.

7. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

8. Your Rights

Depending on your location, you may have the following rights:

Access & Portability: Request a copy of the data we hold about you.

Correction: Request corrections to inaccurate information.

Deletion: Request deletion of your personal data.

Opt-Out: Opt-out of marketing communications at any time.

California (CCPA): Right to know what data we collect and the right to request deletion.

EU/UK (GDPR): Right to restrict processing and lodge complaints with a supervisory authority.

To exercise these rights, contact us at [email protected]

9. Children’s Privacy

Our Services are not directed at individuals under 18. We do not knowingly collect information from minors. If you believe we have collected data from a child, contact us immediately.

10. International Users

If you access our Services from outside the United States, you consent to your data being processed and stored in the United States, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date. Continued use of our Services after updates constitutes acceptance of the revised Policy.

12. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

GenVox

244 5th Ave #2

New York, NY 10001

United States

Email: [email protected]