Terms of Service
TERMS OF SERVICE
Sinaptix AI
Last updated: January 2026
1. Company Information
These Terms of Service (“Terms”) govern access to and use of the services provided by:
Sinaptix AI
Bodenstrasse 11
4853 Murgenthal
Switzerland
Email: [email protected]
Website: https://sinaptixai.io
2. Acceptance of Terms
By accessing or using our website, software, platforms, or AI-powered services (collectively, the “Services”), you agree to be bound by these Terms.
If you do not agree, you must not use the Services.
3. Description of Services
Sinaptix AI provides:
AI-powered software tools and automation
AI agents and conversational systems
SaaS-based platforms for business and personal use
Related analytics, integrations, and support services
Services may evolve over time and may be modified, enhanced, or discontinued at our discretion.
4. Eligibility
You may use the Services only if:
You are at least 18 years old
You have the legal capacity to enter into a binding contract
Your use complies with applicable laws in your jurisdiction
The Services may be used for business or personal purposes, unless otherwise specified.
5. User Accounts
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities occurring under your account
Providing accurate and current information
Sinaptix AI is not responsible for unauthorized access resulting from user negligence.
6. Payment Terms
6.1 Subscriptions & Billing
Certain Services are offered on a paid subscription basis
Fees, billing cycles, and features are displayed at checkout
Payments are processed via third-party providers
6.2 Refunds
Unless otherwise stated in writing, fees are non-refundable once a billing cycle has started.
6.3 Trials
Free trials, if offered, may be limited in duration and functionality and may convert to paid plans automatically unless canceled.
7. Acceptable Use & User Responsibilities
Users agree to:
Use the Services lawfully and ethically
Respect intellectual property rights
Not misuse, reverse-engineer, or exploit the Services
Prohibited actions include:
Uploading unlawful, harmful, or abusive content
Using the AI to generate illegal, deceptive, or unethical outputs
Attempting to bypass security or usage limits
Reselling or sublicensing the Services without authorization
8. AI-Specific Terms
8.1 AI Outputs
AI-generated content is produced automatically based on user input
Outputs may be inaccurate, incomplete, or incorrect
Outputs are provided for informational purposes only
8.2 No Professional Advice
AI outputs do not constitute legal, medical, financial, or professional advice.
You remain solely responsible for verifying and using AI-generated content.
8.3 Responsibility for Inputs
You are solely responsible for:
The prompts, data, and content you submit
Ensuring you have rights to use submitted content
9. Intellectual Property
9.1 Sinaptix AI IP
All software, systems, models, branding, and documentation remain the exclusive intellectual property of Sinaptix AI.
9.2 User Content
You retain ownership of your content.
By using the Services, you grant Sinaptix AI a limited license to process such content solely to provide the Services.
9.3 AI Outputs
Unless otherwise stated, AI-generated outputs may be used by you, but Sinaptix AI makes no guarantee of exclusivity or originality.
10. Company Rights
Sinaptix AI reserves the right to:
Modify or discontinue Services
Suspend or terminate accounts
Enforce usage limits
Remove content that violates these Terms
11. Termination
11.1 By User
You may terminate your account at any time.
11.2 By Sinaptix AI
We may suspend or terminate access:
For violation of these Terms
For legal, security, or operational reasons
For non-payment
Termination does not affect accrued payment obligations.
12. Limitation of Liability
To the maximum extent permitted by law:
Sinaptix AI is not liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free operation
Total liability is limited to the fees paid by you in the preceding 12 months
13. Disclaimer of Warranties
The Services are provided “as is” and “as available”.
We disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.
14. Data Protection
Personal data is processed in accordance with our Privacy Policy, which forms an integral part of these Terms.
15. Governing Law & Jurisdiction
These Terms are governed by Swiss law.
Exclusive jurisdiction lies with the courts of Canton Aargau, Switzerland.
16. Changes to the Terms
We may update these Terms from time to time.
Continued use of the Services after updates constitutes acceptance of the revised Terms.
17. Contact
For questions regarding these Terms:
Email: [email protected]
Address: Bodenstrasse 11, 4853 Murgenthal, Switzerland