At Excellens, we value and respect the privacy of our clients and visitors. This Privacy Policy explains the ways we collect, use, and protect personal information, as well as your choices about this information.

1. Information Collection

We collect personal information from our clients and visitors when they use our website, make inquiries, and purchase our services. The information we collect may include but not limited to:

- Full name

- Email address

- Phone number

- Address

- Payment information

- PTE test scores and other related information

We also collect non-personal information such as browser type, IP address, and operating system for analytical and security purposes.

2. Use of Information

We use the collected personal information to:

- Provide our services and communicate with our clients about their inquiries and purchases

- Personalize and improve our website and services

- Send promotional offers and newsletters

- Analyze usage trends and diagnose technical problems

We may also share the information with third-party service providers to perform certain functions on our behalf, such as processing payments or delivering emails. We do not sell or rent personal information to any third parties for their marketing purposes.

3. Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. We use secure servers and encryption technologies to safeguard the data. However, we cannot guarantee 100% security due to the inherent risks of the internet.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and understand how our website is used. You can disable cookies in your browser settings, but it may limit your access to certain features of our website.

5. Your Choices

You have the right to access, correct, and delete your personal information, as well as object to the processing of your data. You can contact us at [email protected] to exercise these rights.

You can also unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of the email.

6. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice on our website or sending an email.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].