HMU Recovery Privacy Policy
At HMU Recovery, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, whether through our website, phone calls, emails, or other communications.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
A. Personal Information
Full name
Address and contact details (email, phone number, mailing address)
Date of birth
Social Security Number (where applicable for account verification)
Account or reference numbers related to your financial obligations
B. Financial and Account Information
Payment history
Account balances and transaction details
Credit information provided by creditors or third parties
C. Technical Information
IP address
Browser type and device information
Cookies and usage data (for improving site performance and security)
2. How We Use Your Information
We use your information for the following purposes:
To verify your identity and manage your account
To communicate with you regarding account activity, balances, and repayment options
To process payments and maintain records of your transactions
To comply with federal, state, and local laws and regulations
To improve our services, website experience, and customer communication
We do not sell your personal information to third parties.
3. Sharing of Information
Your information may be shared only in the following circumstances:
With your original creditor or lender (to verify account details)
With authorized service providers who help us manage payments, data security, and communications
As required by law or regulation, such as court orders or government requests
All third-party partners are required to maintain the confidentiality and security of your information.
4. Data Security
We use industry-standard encryption, firewalls, and secure servers to protect your data.
Access to personal information is limited only to authorized personnel who need it to perform their job duties.
Despite our best efforts, no data transmission or storage system is 100% secure. We encourage you to use caution when sharing information online.
5. Your Rights and Choices
You have the right to:
Access and review your personal information
Request corrections to inaccurate or incomplete data
Opt-out of certain communications (such as marketing messages)
Request the deletion of your data, where legally permissible
To exercise your rights, please contact us using the details below.
6. Cookies and Tracking
Our website may use cookies to:
Improve your browsing experience
Analyze site traffic and performance
Save your preferences for future visits
You can adjust your browser settings to decline cookies, though some site features may not function properly without them.
7. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect or maintain personal information from children.
8. Changes to This Policy
HMU Recovery may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.
We encourage you to review this page regularly to stay informed of any changes.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
HMU Recovery
📍 Headquarters: 11471 W. Sample Road, Suite 29, Coral Springs, Florida 33065
📞 [Insert Phone Number]
✉️ [email protected]
🌐 www.hmurecovery.com
📍 Headquarters: 11471 W. Sample Road, Suite 29, Coral Springs, Florida 33065
📞 Phone: [Insert Number]
✉️ Email: [email protected]
🌐 www.hmurecovery.com
Hours: Monday–Friday,
9 AM–5 PM EST
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