Privacy Policy

Premier Concrete (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our website for residential concrete services in and around Jacksonville, Florida.

By using our website, calling, or texting us, you agree to the practices described in this Privacy Policy.

1. Introduction

Premier Concrete is a local residential concrete contractor serving homeowners in Jacksonville, Florida and surrounding areas. We understand that when you reach out to us for a driveway, patio, or other concrete project, you are trusting us with your personal information.

We are committed to protecting your privacy and handling your information in a safe, respectful, and transparent way. This Privacy Policy is written in clear, simple language so you can easily understand what information we collect, how we use it, and the choices you have.

2. Information We Collect

We collect information in a few different ways, including when you fill out a form on our website, call us, text us, or otherwise communicate with us about a project.

Personal and project information you provide:

  • Name
  • Phone number
  • Email address
  • Property address or project location
  • Details about your concrete project (for example: type of service, size of area, preferred timing, photos you choose to send, and any other details you share in your own words)

Information collected from phone calls and text messages: When you call or text us, we may collect your phone number and any information you share during the conversation so we can respond, provide quotes, and schedule services.

Limited technical information from website visits: When you visit our website, we may automatically receive basic technical details, such as:

  • Your IP address or general location (for example, city or region)
  • The type of device and browser you are using
  • Pages you visit on our site and how long you stay on them
  • How you arrived at our site (for example, from a search engine or an online ad)

We use this limited technical information mainly to understand how visitors use our website and to improve its performance and user experience.

3. How We Use Information

We use the information we collect only for legitimate business purposes related to providing our concrete services. These purposes include:

  • Responding to your inquiries and questions
  • Providing estimates and quotes for your project
  • Scheduling on-site visits and concrete services
  • Confirming appointments, sending updates, and following up on your project
  • Improving our website, services, and customer experience
  • Keeping internal records, such as job history and communication notes
  • Complying with legal obligations or responding to lawful requests

We do not use your personal information for unrelated purposes without your permission.

4. Communication Consent

When you provide your contact information to Premier Concrete, you give us permission to reach out to you about your inquiry or services you have requested. This may include:

  • Phone calls
  • Text messages (SMS/MMS)
  • Emails

These communications may be used to answer your questions, provide quotes, confirm appointments, send reminders, share project updates, and follow up after your job is complete.

Message and data rates may apply. Depending on your phone plan, your carrier may charge you for calls or text messages from us.

How to opt out: You may opt out of marketing or non-essential communications at any time.

  • For text messages: reply “STOP” to any text message you receive from us.
  • For emails: use the unsubscribe link (if provided) or contact us directly to be removed.
  • For calls: let us know during the call that you do not wish to receive further calls, except as needed to complete current services.

Please note that even if you opt out of marketing messages, we may still contact you as needed to complete active projects or fulfill legal and administrative obligations.

5. Information Sharing

We respect your personal information and treat it as confidential. We do not sell or rent your personal information to third parties for their own marketing purposes.

We may share your information only in the following situations:

  • With trusted service providers who help us operate our business (for example: scheduling tools, customer relationship management systems, website hosting, or advertising platforms). These providers are only allowed to use your information to perform services for us.
  • With subcontractors or partners involved in completing your project, but only to the extent needed to complete the work.
  • When required by law, regulation, or legal process, or to respond to valid requests by public authorities.
  • When necessary to protect our rights, property, safety, or that of our customers or the public.

If we ever need to share your information for a purpose not listed here, we will explain the reason and, when required, ask for your consent first.

6. Data Security

We take reasonable steps to protect the information we collect from loss, misuse, and unauthorized access. While no system can be guaranteed 100% secure, we work to protect your information using practical, common-sense safeguards, such as:

  • Using reputable third-party tools and platforms to store and manage customer information
  • Limiting access to personal information to team members who need it to do their jobs
  • Encouraging safe password practices and secure devices for business use
  • Regularly reviewing our processes and service providers

If you believe that any information we hold about you is no longer secure, please contact us right away using the contact details at the end of this policy.

7. Cookies & Tracking

Our website may use cookies and similar tracking technologies. Cookies are small files that are stored on your device when you visit a website. They help the site remember your browser and certain preferences.

We may use cookies and tracking tools to:

  • Understand how visitors use our website
  • Measure the effectiveness of our online ads
  • Improve website performance and content
  • Remember certain preferences or actions you take on the site

You can usually control cookies through your browser settings. If you choose to block or delete cookies, some parts of our website may not work as smoothly, but you will still be able to contact us for services.

8. Third-Party Links

Our website may contain links to other websites, such as suppliers, partners, or informational resources. These external websites are not controlled by Premier Concrete, and we are not responsible for their privacy practices or content.

If you click a link that takes you to another website, we encourage you to review that site’s own privacy policy so you understand how your information may be collected and used there.

9. Children’s Privacy

Our services are designed for homeowners and property owners and are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take reasonable steps to delete that information. If you believe a child has provided us with personal information, please contact us using the details below.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, our business, or applicable laws and regulations.

When we make changes, we will update the “Last Updated” date on this page. We encourage you to review this policy periodically so you stay informed about how we protect your information.

11. Contact Information

If you have any questions about this Privacy Policy, how we handle your information, or if you would like to review, update, or request deletion of your information, please contact us:

Premier Concrete
Jacksonville, FL

If this page is part of our main website, you may also find additional contact options (such as phone number, email address, or contact form) on our Contact page.

Last Updated: February 2, 2026

Premier Concrete Jacksonville
Residential Concrete Contractor
Jacksonville, Florida

© 2026 Premier Concrete. All rights reserved.