Warranty Policy

What Is Not Covered

1-Year Limited Warranty

We stand behind the quality of our products. All watches purchased from our store are covered by a 1-Year Limited Warranty from the date of delivery.

This warranty covers manufacturing defects in materials or workmanship under normal use.

What Is Covered

We stand behind the quality of our products. All watches purchased from our store are covered by a 1-Year Limited Warranty from the date of delivery.

This warranty covers manufacturing defects in materials or workmanship under normal use.

This warranty does not cover:

1.Normal wear and tear

2.Damage caused by accidents, misuse, or neglect

3.Water damage (unless the product is specifically labeled as water-resistant and used accordingly)

4.Scratches, broken glass, or damage caused by impact

5.Damage caused by unauthorized repairs or modifications

6.Battery replacement after delivery

How to Make a Warranty Claim

To request a warranty claim, please contact us at:

📧 Email: [email protected]
📦 Subject: Warranty Claim – Order #

Include:

Your order number

A brief description of the issue

Clear photos or videos showing the defect

Our support team will review your request and respond within 2–3 business days.

Shipping for Warranty Claims

1.If your claim is approved, we will provide instructions for returning the item.

2.Customers are responsible for shipping the item to us.

3.We will cover the cost of shipping the repaired or replacement item back to you.

Disclaimer

This warranty applies only to the original purchaser and is non-transferable.
This warranty gives you specific legal rights, and you may also have other rights which vary by location.

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