Privacy Policy

1. Introduction

At Renewal Consultancy ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what personal data we collect, how we use it, and your rights in relation to your data. This policy applies to the personal information we collect through our website, services, and other interactions with you.

2. Information We Collect

We collect and process personal data that is necessary to provide our services and ensure a smooth user experience. This includes:

Personal Information: Name, email address, phone number, and billing information when you interact with our services (e.g., when signing up for services or contacting us). Business Information: Company name, industry, and business processes related to the services we provide.Payment Information: Details related to payments for our services. We use Stripe to securely process your payments. We do not store any payment details.Technical Data: IP address, browser type, operating system, and device type, which we collect automatically when you visit our website.Usage Data: Information about how you use our services, such as the features you interact with and the times of your visits.

3. How We Use Your Information

We use your personal data for the following purposes:

Service Delivery: To provide and manage our automation services. Payment Processing: To process payments securely through Stripe.Communication: To communicate with you, including responding to your enquiries, sending invoices, and providing service updates.Improving Services: To improve our website and services based on user behaviour and feedback. Legal Obligations: To comply with legal obligations and prevent fraudulent activities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We work with third-party providers like Stripe to process payments and with hosting providers to ensure the functionality of our website. Legal Compliance: We may disclose your personal data if required by law or if necessary to protect our legal rights.

5. Data Security

We take reasonable steps to protect your personal data from unauthorised access, use, or disclosure. We use industry-standard encryption and security measures to safeguard your data, including SSL (Secure Socket Layer) encryption for payment transactions.

Your payment data is processed by Stripe, which is PCI-DSS compliant, meaning that it adheres to the highest security standards for handling cardholder data.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse traffic, and personalise content. Cookies are small files stored on your device when you visit a website. You can control cookie preferences through your browser settings. For more information, please refer to our

Cookie Policy.

7. Your Rights

Under the GDPR and other data protection laws, you have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal data we hold about you.Correction: You can request that we correct any inaccuracies in your personal data. Deletion: You have the right to request that we delete your personal data, subject to any legal obligations we have to retain it. Restriction: You can request that we restrict the processing of your personal data. Data Portability: You can request that we provide your personal data to you or another organisation in a machine-readable format.

To exercise any of these rights, please contact us at [email protected].

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. International Transfers

If we transfer your personal data outside the UK or the European Economic Area (EEA), we will ensure that adequate safeguards are in place to protect your data, in accordance with data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: [email protected] Phone: +44 Address: E1 5AW, 14 Underwood Road, London