Privacy Policy
Effective Date: 1/15/2026
Carbix Auto Detailing (“Carbix,” “we,” “us,” or “our”) operates https://www.carbixautodetailing.com (the “Site”) and provides mobile auto detailing services.
1) Information We Collect
We may collect:
- Contact information: name, phone number, email, address
- Appointment and service details: vehicle type, requested services, notes
- Payment-related information: payments are processed by third-party payment providers (we do not store full card numbers)
- Website usage data: device/browser data, IP address, pages visited (via cookies/analytics)
2) How We Use Information
We use your information to:
- Provide quotes, schedule and manage appointments, and deliver services
- Send appointment confirmations, reminders, and service-related messages
- Provide customer support and respond to inquiries
- Improve our services, website, and communications
- Comply with legal obligations and prevent fraud
3) Text Messaging (SMS) and Mobile Information
If you provide your phone number, you may receive informational messages (including automated messages) about quotes, scheduling, appointment reminders, and customer support.
You can opt out at any time by replying STOP. For help, reply HELP.
NO MOBILE INFORMATION SHARING FOR MARKETING:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, appointment scheduling, and messaging delivery providers, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4) How We Share Information
We may share information with:
- Service providers who help us operate (e.g., appointment scheduling, payment processing, messaging delivery, hosting/analytics)
- Legal or regulatory authorities if required by law
We do not sell your personal information.
5) Cookies and Analytics
We may use cookies and similar technologies to operate the Site and understand usage. You can control cookies through your browser settings.
6) Data Security and Retention
We take reasonable measures to protect information. No method of transmission or storage is 100% secure. We retain information as needed to provide services, comply with legal obligations, and resolve disputes.
7) Your Choices
- You may request access, correction, or deletion of your personal information where applicable.
- SMS: reply STOP to opt out; reply HELP for help.
8) Third-Party Links
Our Site may link to third-party services (e.g., booking or payment providers). Their privacy practices are governed by their own policies.
9) Changes to This Policy
We may update this Policy from time to time. The updated version will be posted on this page with a new Effective Date.
10) Contact Us
Carbix Auto Detailing
Address: 475 Woodlawn Ave Chula Vista, California 91910-4005
Phone (Main line): +1 (619) 748-3876
Text/SMS line: +1 (619) 975-3179
Email: [email protected]
