Privacy Policy

Courimo INC (“Courimo,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, protect, and disclose your information in compliance with applicable privacy laws, including Law 25 and relevant telecommunications regulations.

By using our website and services, you agree to the terms of this Privacy Policy.

Effective Date: January 1, 2026

1. Information We Collect

Personal Information

We may collect the following personal information:

Full name

Email address

Phone number

Mailing address

Business information (if applicable)

Payment information (when applicable)

Communication preferences

Timestamped records of opt-in consent for SMS and email communications

Non Personal Information

We may automatically collect:

IP address

Browser type and device information

Website usage data

Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services

  • Respond to inquiries and appointment requests

  • Process transactions

  • Send service-related communications

  • Maintain records of consent and communication preferences

  • Ensure compliance with applicable laws

  • Protect against fraud and unauthorized access

3. SMS Messaging & Text Communication Compliance

Text Message Program Terms & Conditions

By providing your phone number and opting in, you consent to receive SMS messages from Courimo INC related to:

  • Appointment reminders

  • Service updates

  • Customer support

  • Transactional notifications

  • Requested service information

We do not send promotional or marketing text messages without explicit consent.

4. Opt-In & Consent

  • SMS messages are sent only after explicit opt-in consent

  • We maintain timestamped and verifiable records of all opt-in actions

  • Consent is not a condition of purchase

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable messaging regulations

Message Frequency

Message frequency varies based on your interaction with our services.

Message & Carrier Disclosure

  • Message and data rates may apply

  • Carriers are not liable for delayed or undelivered messages

  • Supported carriers include major U.S. and Canadian carriers

Opt-Out Instructions

You may opt out at any time by replying:

STOP – to cancel messages
HELP – for assistance

Opt-out requests are processed immediately. You will receive a final confirmation message.

For additional assistance, contact:
📧 [email protected]

SMS Data Protection Statement

No mobile information, including SMS opt-in data, consent records, or phone numbers, will be shared with third parties or affiliates for marketing or promotional purposes.

All text messaging originator opt-in data and consent records are kept strictly confidential.

Information may only be shared with:

  • SMS aggregators and service providers strictly for message delivery

  • Vendors contractually obligated to maintain confidentiality

All other use categories exclude SMS opt-in data and consent information.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.


We may share information with:

Service Providers

  • IT and cloud hosting providers

  • Payment processors

  • SMS delivery platforms

  • Administrative and operational support providers

All service providers are contractually required to protect your data.

Legal Compliance

We may disclose information if required by law, court order, or regulatory authority.

5. Data Security

We implement appropriate safeguards including:

  • Encryption in transit and at rest

  • Secure authentication controls

  • Access limitation to authorized personnel

  • Regular security monitoring

  • Breach response procedures

While we take commercially reasonable steps to protect your information, no system is 100% secure.

6. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality

  • Analyze traffic

  • Personalize user experience

You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent (subject to legal limitations)

  • Opt-out of marketing emails

  • Opt-out of SMS by replying STOP

Requests may be submitted to:
📧 [email protected]

8. Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.

9. Privacy Officer

Privacy Officer
Courimo Inc.
5929 Rte Transcanadienne, Suite 308
Montreal, QC, H4T 2Z6
Email: [email protected]

If unresolved, complaints may be filed with the Commission d’accès à l’information (Quebec) or the Office of the Privacy Commissioner of Canada.

10. Policy Updates

We may update this policy periodically. The most recent version will always be available on our website with the updated effective date.

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