LEGAL

At CounterPunch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to that information.

1. Information We Collect

We collect personal information when you express interest in our programs or make an enquiry. This may include:

Your name and contact details (email address, phone number)
Your child's name and age
Preferred program dates or locations
Any additional information you choose to share with us voluntarily

2. How We Use Your Information

The information we collect is used solely to provide our services and communicate with you. Specifically, we use it to:

Respond to your enquiry or application
Confirm program bookings and trial sessions
Share relevant updates about program availability or scheduling
Provide information about CounterPunch that may be relevant to your family

3. How We Share Your Information

We do not sell, rent, or share your personal information with any third parties.

Your information is used only within CounterPunch and is not disclosed to external organisations, marketers, or data brokers.

4. Data Security

All personal information is stored securely and is only accessible to authorised team members. We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction.

While we take data security seriously, no method of electronic storage or transmission is 100% secure. We encourage you to contact us immediately if you have concerns about the security of your information.

5. Your Rights

You have the right to:

Opt out of communications from us at any time
Request access to the personal information we hold about you
Request that we correct any inaccurate information
Request that we delete your personal information

To exercise any of these rights, please contact us using the details below.

6. Cookies and Website Analytics

Our website may use basic analytics tools to understand how visitors interact with our pages. These tools may use cookies or similar technologies to collect anonymised data such as page views, device type, and general geographic location.

No personally identifiable information is collected through these tools without your explicit consent.