Refund Policy


At Sikap Apparels, we strive to provide high-quality products and ensure customer satisfaction. However, if for any reason you are not satisfied with your purchase, we offer the following refund policy:


1.Eligibility for Refunds


Refunds are available for items that meet the following conditions:

  • This product must be unused, unwashed, and in original packaging.

  • The return request must made within seven days of receiving the product.

  • Proof of purchase, such as a receipt or order confirmation, is required.


2. Non-Refundable Items


The following items are not eligible for a refund:

  • Customized or personalized products (e.g., special sizes or prints).

  • Clearance or sale items.

  • Products damaged due to misuse, wear and tear, or improper care.

3. Refund Process

  • To initiate a refund, please get in touch with our customer service team at [email protected] with your order details and reason for the refund request.

  • Once your request is approved, you will be instructed on the process of returning the item.

  • Upon receiving and inspecting the returned product, we will notify you whether your refund request has been approved or rejected.

  • If approved, the refund will be processed back to your original payment method within 10-14 business days.

4. Shipping Cost

  • Original shipping costs are non-refundable.

  • Customers are responsible for covering the shipping fees for returning the item unless the product was defective or damaged upon receipt.

5. Exchanges

  • If you wish to exchange an item, please get in touch with us. Exchanges are subject to product availability.

5. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please notify us within three days of receipt, and we will arrange for a return or replacement at no additional cost.

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