Frequently Asked Questions (FAQ)


1. What is Sikap Apparels Clothing?



We are a family-run company which specializes in the sales and manufacturing of garments,apparels, and other types of sewn goods. Our clientele typically consists of industrial and/orcorporate entities with high-volume orders. With about 15 years of experience in this industry,our products and services encompass a wide selection of uses and applications which cater to various types of customers.


2. What types of clothing do you offer?


We offer a wide range of sewn goods or products, including:

  • Ready to Wear Clothes(wholesale and retail)

  • Hotel quality beddings and curtains(wholesale and retail)

  • Pallet Covers as alternative to Stretch films

3. Refund Process

To request a refund, please contact our customer service at [email protected] with your order details and reason for the request. Once approved, we will guide you through the return process, and after inspecting the returned item, you'll be notified of the refund decision. If approved, the refund will be processed to your original payment method within 10-14 business days.

4. What payment methods do you accept?

  • Credit Card

  • Debit Card

  • GCash

  • Xendit

5. What is your return policy?

We offer a 7-days return policy upon receiving the product. Items must be in their original condition and packaging.

6. How long will it take to receive my order?

1. Wholesale Orders - Depending on availability of stocks/fabrics

2. For Retail orders- if stock is available within 3 to 7 business days.

Delivery times may vary based on your location, and depends on the courier,

7. Do you offer international shipping?


Yes, we offer international shipping. Shipping costs and delivery dates vary based on the destination, quantity, and type of goods.

8. How do I care for my Sikap Apparels clothing?

To ensure the longevity of your garments, generally, we recommend machine washing in cold water and tumble drying on low.

9. Do you have a size guide?


Yes! We provide a detailed size guide on our website to help you find the perfect fit. If you’re unsure, feel free to contact us for assistance.

10. How can I contact customer service?


You can reach our customer service team via email at [email protected] or through our contact form on the website. We’re here to help!

Marketing

Loyalty Reward

Afflliate Program

Referral Point

Influencer Program

Customer Service