Privacy Policy

Section 01 Information We Collect

We collect information you provide directly to us when you use our website, fill out forms, or communicate with us.

This may include:

Contact information: Name, email address, phone number, and company name
Business information: Industry, revenue model, business size, and sales challenges (collected through our pre-qualifier form)
Communication data: Messages, inquiries, and correspondence you send to us
Usage data: Information about how you interact with our website, including pages visited, time spent, clicks, and scrolling behavior
Device data: Browser type, operating system, IP address, and device identifiers
Location data: General geographic location based on IP address or ZIP code (used for our revenue calculator)

Section 02 How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide the services you request
To schedule and conduct discovery calls
To evaluate whether our services are a fit for your business
To send you information about our services, including follow-up communications related to your inquiry
To deliver the Revenue Generation Playbook and related email nurture sequences when you opt in
To improve our website, services, and user experience
To analyze website traffic and usage patterns
To comply with legal obligations

Section 03 Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We may share data with trusted third-party tools that help us operate our business (e.g., CRM systems, email marketing platforms, scheduling tools, analytics providers). These providers are contractually obligated to protect your data.
Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: We may share your information when you give us explicit permission to do so.

Section 04 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and improve your experience. These include:

Essential cookies: Required for the website to function properly (e.g., session management, form submissions)
Analytics cookies: Help us understand how visitors interact with our website (Google Analytics 4)
Marketing cookies: Used to deliver relevant advertising and measure campaign effectiveness (Meta Pixel)
Heatmap tools: Record anonymized user interactions such as clicks, scrolls, and mouse movements (Hotjar or Microsoft Clarity)

You can manage your cookie preferences through your browser settings or through our cookie consent banner when you first visit the site. Disabling certain cookies may affect your experience on our website.

Section 05 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption on all pages
Secure form submissions with spam protection
Access controls limiting who can view personal data
Regular security reviews and updates

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Section 06 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Specifically:

Contact form submissions: Retained in our CRM for the duration of our business relationship plus an additional period for follow-up
Email subscribers: Retained until you unsubscribe or request deletion
Analytics data: Retained per the data retention settings of our analytics providers (typically 14–26 months)

You may request deletion of your data at any time by contacting us at the address below.

Section 07 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct any inaccurate or incomplete information
Deletion: Request that we delete your personal information
Opt-out: Unsubscribe from marketing communications at any time
Portability: Request your data in a structured, machine-readable format
Objection: Object to the processing of your information in certain circumstances

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Section 08 Third-Party Services

Our website may integrate with or link to third-party services, including:

CRM & Email: HubSpot, GoHighLevel, or equivalent (for form submissions and email communications)
Scheduling: Calendly or equivalent (for booking discovery calls)
Analytics: Google Analytics 4, Google Tag Manager
Advertising: Meta Pixel (for advertising measurement and optimization)
Heatmaps: Hotjar or Microsoft Clarity (for anonymized user behavior analysis)

These third-party services have their own privacy policies governing how they handle your data. We encourage you to review their policies.

Section 09 TCPA Disclosure & Consent

By submitting any form on this website that captures your phone number, you expressly consent to be contacted by Gritworx via:

Phone calls (including to cell phones)
SMS / text messages
Email communications

This consent applies to communications related to your inquiry, including follow-up calls, scheduling confirmations, and service-related information. Message and data rates may apply. You may opt out of communications at any time by replying STOP to any text message, clicking the unsubscribe link in any email, or contacting us directly at [email protected].

Consent is not required as a condition of purchase. You may revoke consent at any time.

Section 10 Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete that information.

Section 11 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

If we make material changes that significantly affect how we handle your personal information, we will provide prominent notice on our website or notify you directly.