Privacy Policy
Origins Integrative Health Last Updated: July 2026
Privacy Policy
Origins Integrative Health Last Updated:
July 2026
Introduction
At Origins Integrative Health, your privacy is not just a legal obligation — it is a reflection of the respect and trust we bring to every patient relationship. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website at www.originspdx.com, submit a form, use our patient portal, or interact with us online.
Please read this policy carefully. By using our website you agree to the practices described here. If you do not agree with this policy please do not use our website.
1. Who We Are
Origins Integrative Health
1421 SE Ankeny Street Portland, Oregon
📧 [email protected]
📞 503-314-2176
🌐 originspdx.com
Origins Integrative Health is an integrative medicine clinic providing naturopathic medicine, acupuncture, mental health, regenerative therapies, and related services to patients in Portland, Oregon and throughout Oregon via telehealth.
2. Information We Collect
We collect two types of information through our website:
A. Information You Provide Directly
Personal identification information — your name, date of birth, and gender.Contact information — email address, phone number, and mailing address.
Health-related information — the nature of your inquiry, services of interest, symptoms, or health concerns you share voluntarily in a form or message.
Insurance information — your insurance provider and plan details.
Payment information — credit card or payment details when provided for services.
Communications — any messages, questions, or feedback you send us directly
B. Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
Device information — your device type, operating system, and browser type.
Usage data — pages visited, time spent on pages, links clicked, and referring URLs.
IP address — your approximate geographic location based on your IP address.
Cookies and tracking data — described in detail in Section 7 below
C. Information From Third Parties
We may receive information about you from third party sources including:
Scheduling platforms — if you book an appointment through an integrated scheduling tool.
Insurance verification services — when verifying your insurance coverage.
Referral sources — if another provider or patient refers you to our practice
3. How We Use Your Information
Origins Integrative Health uses the information we collect for the following purposes:
Clinical & Administrative Purposes.
To schedule and confirm appointments.
To verify insurance coverage and process billing.
To communicate with you about your care — including appointment reminders, follow-up messages, and care-related information.
To maintain accurate administrative and clinical records.
To coordinate care with other members of your healthcare team with your authorization.
Website & Communication Purposes.
To respond to your inquiries, questions, and form submissions.
To send appointment reminders and administrative communications.
To send newsletters, health education content, and clinic updates — if you have opted in to receive them.
To improve the functionality and user experience of our website.
To analyze how our website is used and optimize its performance.
Legal & Compliance Purposes.
To comply with applicable federal and state laws including HIPAA.
To enforce our Terms of Service and other clinic policies.
To protect the rights, safety, and property of Origins Integrative Health, our providers, staff, and patients.
To respond to legal requests, court orders, or government inquiries as required by law
4. HIPAA & Protected Health Information
Origins Integrative Health is a HIPAA-covered entity. Any Protected Health Information (PHI) — meaning individually identifiable health information — that you share with us is handled in strict accordance with the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations.
Your HIPAA rights include:
The right to access and obtain a copy of your health records.
The right to request corrections to your health records.
The right to request restrictions on how we use or disclose your PHI.
The right to receive an accounting of disclosures of your PHI.
The right to request confidential communications.
The right to file a complaint if you believe your privacy rights have been violate
Our full Notice of Privacy Practices — which describes in detail how we may use and disclose your protected health information — is available at our clinic and upon request. Please contact us at [email protected] to request a copy.
Important note about website forms: While we make every effort to protect information submitted through our website forms, please be aware that submitting health information through a standard web form is not the same as submitting information through our HIPAA-secured patient portal. For sensitive health information, we recommend using our secure patient portal through AthenaOne.
5. How We Share Your Information
Origins Integrative Health does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With Your Healthcare Team With your authorization, we may share relevant health information with other members of your care team — including referring providers, specialists, or other practitioners involved in your treatment.
With Service Providers We work with trusted third party service providers who assist us in operating our website and delivering our services — including:
Electronic Health Record system — AthenaOne.
Website hosting and technology providers.
Email and communication platforms — including Flodesk for newsletters.
Payment processing services.
Scheduling and appointment management tools.
These service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.
For Legal Compliance We may disclose your information when required to do so by law — including in response to a valid subpoena, court order, or government request — or when we believe disclosure is necessary to protect the safety of our patients, staff, or the public.
Business Transfers In the event of a merger, acquisition, or sale of all or part of our practice, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We will never:
Sell your personal information to advertisers or data brokers.
Share your health information for marketing purposes without your explicit consent.
Disclose your information to third parties for their own marketing use
6. Oregon Privacy Law
In addition to HIPAA, Origins Integrative Health complies with Oregon's health information privacy laws — which in some cases provide greater protection than federal law. Oregon law places specific restrictions on the use and disclosure of certain categories of sensitive health information including:
Mental health records
Substance use disorder records
Reproductive health information
HIV and AIDS-related information
Genetic information
These categories of information receive heightened protection and will only be used or disclosed in strict accordance with applicable Oregon law and with your explicit authorization where required.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and help us understand how our website is used.
What are cookies? Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit.
Types of cookies we use:
Essential cookies — necessary for the website to function properly. These cannot be disabled.
Analytics cookies — help us understand how visitors interact with our website so we can improve it. We may use tools such as Google Analytics for this purpose.
Marketing cookies — used to deliver relevant content and track the effectiveness of our communications. These are only active if you have opted in.
Preference cookies — remember your settings and preferences to improve your experience on return visits.
Your cookie choices: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:
View and delete cookies
Block cookies from specific websites
Block all cookies
Receive a notification when a cookie is set
8. Email Communications & Marketing
If you subscribe to our email newsletter or opt in to receive marketing communications from Origins Integrative Health — through Flodesk or any other platform — we will use your email address to send you:
Health education content and blog articles
Clinic news and updates
Service announcements and promotions
Event invitations and community updates
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send — or by contacting us directly at [email protected]. We will process your unsubscribe request promptly.
9. Data Security
Origins Integrative Health takes the security of your personal information seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Secure HTTPS encryption on our website
HIPAA-compliant electronic health records through AthenaOne
Restricted access to personal and health information — limited to authorized staff and providers on a need-to-know basis
Regular review of our security practices and procedures
Staff training on HIPAA compliance and data security
Please be aware that no method of internet transmission or electronic storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised please contact us immediately at [email protected].
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected — including compliance with legal, accounting, and reporting obligations.
Medical records are retained in accordance with Oregon law — which requires retention of adult patient records for a minimum of 10 years from the date of last treatment. Records for minor patients are retained until the patient reaches the age of majority plus the applicable retention period.
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy and applicable law.
11. Children's Privacy
Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at [email protected] and we will take prompt steps to delete that information.
For patients under the age of 18, a parent or legal guardian must authorize the collection and use of their health information in accordance with HIPAA and Oregon law.
12. Third Party Websites
Our website may contain links to third party websites. This Privacy Policy applies only to our website and does not cover the privacy practices of third party sites. We encourage you to review the privacy policies of any third party website you visit. Origins Integrative Health is not responsible for the privacy practices or content of third party websites.
13. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Right to access — the right to request a copy of the personal information we hold about you.
Right to correction — the right to request that we correct inaccurate or incomplete information.
Right to deletion — the right to request that we delete your personal information in certain circumstances.
Right to restriction — the right to request that we restrict the processing of your information in certain circumstances.
Right to data portability — the right to receive your personal information in a structured, commonly used format.
Right to object — the right to object to our processing of your personal information in certain circumstances.
Right to withdraw consent — where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights please contact us at:
📞 503-314-2176
We will respond to your request within 30 days. Please note that some rights are subject to limitations under applicable law — including HIPAA — and we may need to verify your identity before processing your request.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will indicate the date of the most recent update at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website following the posting of any changes constitutes your acceptance of the updated policy. For significant changes we will make reasonable efforts to notify you directly — such as by email or a prominent notice on our website.
15. How to File a Privacy Complaint
If you believe your privacy rights have been violated you have the right to file a complaint with:
Origins Integrative Health Please contact us first so we can attempt to resolve your concern directly: 📧 [email protected] 📞 503-314-2176
U.S. Department of Health and Human Services — Office for Civil Rights For HIPAA-related complaints: 🌐 www.hhs.gov/ocr 📞 1-800-368-1019
Oregon Department of Justice For Oregon consumer privacy complaints: 🌐 www.doj.state.or.us 📞 503-378-4732
We will never retaliate against you for filing a privacy complaint.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices please contact us:
Origins Integrative Health 1421 SE Ankeny Street Portland, Oregon
📞 503-314-2176
🌐 originspdx.com
We are committed to addressing your privacy concerns promptly and transparently.
Introduction
At Origins Integrative Health, your privacy is not just a legal obligation — it is a reflection of the respect and trust we bring to every patient relationship. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website at www.originspdx.com, submit a form, use our patient portal, or interact with us online.
Please read this policy carefully. By using our website you agree to the practices described here. If you do not agree with this policy please do not use our website.
1. Who We Are
Origins Integrative Health
1421 SE Ankeny Street Portland, Oregon
📧 [email protected]
📞 503-314-2176
🌐 originspdx.com
Origins Integrative Health is an integrative medicine clinic providing naturopathic medicine, acupuncture, mental health, regenerative therapies, and related services to patients in Portland, Oregon and throughout Oregon via telehealth.
2. Information We Collect
We collect two types of information through our website:
A. Information You Provide Directly
Personal identification information — your name, date of birth, and gender.Contact information — email address, phone number, and mailing address.
Health-related information — the nature of your inquiry, services of interest, symptoms, or health concerns you share voluntarily in a form or message.
Insurance information — your insurance provider and plan details.
Payment information — credit card or payment details when provided for services.
Communications — any messages, questions, or feedback you send us directly
B. Information Collected Automatically
When you visit our website, certain information is collected automatically through cookies and similar technologies, including:
Device information — your device type, operating system, and browser type.
Usage data — pages visited, time spent on pages, links clicked, and referring URLs.
IP address — your approximate geographic location based on your IP address.
Cookies and tracking data — described in detail in Section 7 below
C. Information From Third Parties
We may receive information about you from third party sources including:
Scheduling platforms — if you book an appointment through an integrated scheduling tool.
Insurance verification services — when verifying your insurance coverage.
Referral sources — if another provider or patient refers you to our practice
3. How We Use Your Information
Origins Integrative Health uses the information we collect for the following purposes:
Clinical & Administrative Purposes.
To schedule and confirm appointments.
To verify insurance coverage and process billing.
To communicate with you about your care — including appointment reminders, follow-up messages, and care-related information.
To maintain accurate administrative and clinical records.
To coordinate care with other members of your healthcare team with your authorization.
Website & Communication Purposes.
To respond to your inquiries, questions, and form submissions.
To send appointment reminders and administrative communications.
To send newsletters, health education content, and clinic updates — if you have opted in to receive them.
To improve the functionality and user experience of our website.
To analyze how our website is used and optimize its performance.
Legal & Compliance Purposes.
To comply with applicable federal and state laws including HIPAA.
To enforce our Terms of Service and other clinic policies.
To protect the rights, safety, and property of Origins Integrative Health, our providers, staff, and patients.
To respond to legal requests, court orders, or government inquiries as required by law
4. HIPAA & Protected Health Information
Origins Integrative Health is a HIPAA-covered entity. Any Protected Health Information (PHI) — meaning individually identifiable health information — that you share with us is handled in strict accordance with the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations.
Your HIPAA rights include:
The right to access and obtain a copy of your health records.
The right to request corrections to your health records.
The right to request restrictions on how we use or disclose your PHI.
The right to receive an accounting of disclosures of your PHI.
The right to request confidential communications.
The right to file a complaint if you believe your privacy rights have been violate
Our full Notice of Privacy Practices — which describes in detail how we may use and disclose your protected health information — is available at our clinic and upon request. Please contact us at [email protected] to request a copy.
Important note about website forms: While we make every effort to protect information submitted through our website forms, please be aware that submitting health information through a standard web form is not the same as submitting information through our HIPAA-secured patient portal. For sensitive health information, we recommend using our secure patient portal through AthenaOne.
5. How We Share Your Information
Origins Integrative Health does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
With Your Healthcare Team With your authorization, we may share relevant health information with other members of your care team — including referring providers, specialists, or other practitioners involved in your treatment.
With Service Providers We work with trusted third party service providers who assist us in operating our website and delivering our services — including:
Electronic Health Record system — AthenaOne.
Website hosting and technology providers.
Email and communication platforms — including Flodesk for newsletters.
Payment processing services.
Scheduling and appointment management tools.
These service providers are contractually required to protect your information and use it only for the purposes for which it was disclosed.
For Legal Compliance We may disclose your information when required to do so by law — including in response to a valid subpoena, court order, or government request — or when we believe disclosure is necessary to protect the safety of our patients, staff, or the public.
Business Transfers In the event of a merger, acquisition, or sale of all or part of our practice, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We will never:
Sell your personal information to advertisers or data brokers.
Share your health information for marketing purposes without your explicit consent.
Disclose your information to third parties for their own marketing use
6. Oregon Privacy Law
In addition to HIPAA, Origins Integrative Health complies with Oregon's health information privacy laws — which in some cases provide greater protection than federal law. Oregon law places specific restrictions on the use and disclosure of certain categories of sensitive health information including:
Mental health records
Substance use disorder records
Reproductive health information
HIV and AIDS-related information
Genetic information
These categories of information receive heightened protection and will only be used or disclosed in strict accordance with applicable Oregon law and with your explicit authorization where required.
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and help us understand how our website is used.
What are cookies? Cookies are small text files placed on your device when you visit a website. They allow the website to recognize your device and remember certain information about your visit.
Types of cookies we use:
Essential cookies — necessary for the website to function properly. These cannot be disabled.
Analytics cookies — help us understand how visitors interact with our website so we can improve it. We may use tools such as Google Analytics for this purpose.
Marketing cookies — used to deliver relevant content and track the effectiveness of our communications. These are only active if you have opted in.
Preference cookies — remember your settings and preferences to improve your experience on return visits.
Your cookie choices: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:
View and delete cookies
Block cookies from specific websites
Block all cookies
Receive a notification when a cookie is set
8. Email Communications & Marketing
If you subscribe to our email newsletter or opt in to receive marketing communications from Origins Integrative Health — through Flodesk or any other platform — we will use your email address to send you:
Health education content and blog articles
Clinic news and updates
Service announcements and promotions
Event invitations and community updates
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email we send — or by contacting us directly at [email protected]. We will process your unsubscribe request promptly.
9. Data Security
Origins Integrative Health takes the security of your personal information seriously and implements appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
Secure HTTPS encryption on our website
HIPAA-compliant electronic health records through AthenaOne
Restricted access to personal and health information — limited to authorized staff and providers on a need-to-know basis
Regular review of our security practices and procedures
Staff training on HIPAA compliance and data security
Please be aware that no method of internet transmission or electronic storage is completely secure. While we work diligently to protect your information, we cannot guarantee absolute security. If you have reason to believe your information has been compromised please contact us immediately at [email protected].
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected — including compliance with legal, accounting, and reporting obligations.
Medical records are retained in accordance with Oregon law — which requires retention of adult patient records for a minimum of 10 years from the date of last treatment. Records for minor patients are retained until the patient reaches the age of majority plus the applicable retention period.
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policy and applicable law.
11. Children's Privacy
Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13 please contact us immediately at [email protected] and we will take prompt steps to delete that information.
For patients under the age of 18, a parent or legal guardian must authorize the collection and use of their health information in accordance with HIPAA and Oregon law.
12. Third Party Websites
Our website may contain links to third party websites. This Privacy Policy applies only to our website and does not cover the privacy practices of third party sites. We encourage you to review the privacy policies of any third party website you visit. Origins Integrative Health is not responsible for the privacy practices or content of third party websites.
13. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
Right to access — the right to request a copy of the personal information we hold about you.
Right to correction — the right to request that we correct inaccurate or incomplete information.
Right to deletion — the right to request that we delete your personal information in certain circumstances.
Right to restriction — the right to request that we restrict the processing of your information in certain circumstances.
Right to data portability — the right to receive your personal information in a structured, commonly used format.
Right to object — the right to object to our processing of your personal information in certain circumstances.
Right to withdraw consent — where we rely on your consent to process your information, you have the right to withdraw that consent at any time.
To exercise any of these rights please contact us at:
📞 503-314-2176
We will respond to your request within 30 days. Please note that some rights are subject to limitations under applicable law — including HIPAA — and we may need to verify your identity before processing your request.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will indicate the date of the most recent update at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of our website following the posting of any changes constitutes your acceptance of the updated policy. For significant changes we will make reasonable efforts to notify you directly — such as by email or a prominent notice on our website.
15. How to File a Privacy Complaint
If you believe your privacy rights have been violated you have the right to file a complaint with:
Origins Integrative Health Please contact us first so we can attempt to resolve your concern directly: 📧 [email protected] 📞 503-314-2176
U.S. Department of Health and Human Services — Office for Civil Rights For HIPAA-related complaints: 🌐 www.hhs.gov/ocr 📞 1-800-368-1019
Oregon Department of Justice For Oregon consumer privacy complaints: 🌐 www.doj.state.or.us 📞 503-378-4732
We will never retaliate against you for filing a privacy complaint.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices please contact us:
Origins Integrative Health 1421 SE Ankeny Street Portland, Oregon
📞 503-314-2176
🌐 originspdx.com
We are committed to addressing your privacy concerns promptly and transparently.
Origins Integrative Health
1421 SE Ankeny St., Portland, OR 97214
Discover
Services
Sign up for our newsletter
and stay in the know
Get our latest insights to support your journey to better health.
© 2026 Origins Integrative Health. All rights reserved.
Origins Integrative Health
1421 SE Ankeny St.,
Portland, OR 97214
Discover
Services
Sign up for our newsletter
and stay in the know
Get our latest insights to support your journey to better health.
© 2026 Origins Integrative Health. All rights reserved.