Effective Date: September 19, 2025

Domain: prodemo.ai

Address: 244 5th Ave #2, New York, NY 10001, United States

Support Email: [email protected]

1. Introduction

Pro Demo AI (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit prodemo.ai (the “Site”) or use our software and services (the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

Name, email, phone number, and business details when you sign up, request a demo, or purchase Services.

Payment details (processed securely by third-party payment processors).

Information you provide during onboarding (e.g., ICP criteria, CRM data).

b. Automatically Collected Information

IP address, browser type, operating system, and device identifiers.

Usage data (pages visited, clicks, session duration).

Cookies and similar tracking technologies (see Section 6).

c. Third-Party Data

Lead data integrated from third-party tools (e.g., Apollo.io, HubSpot, Salesforce) as part of your Service setup.

3. How We Use Your Information

We use collected information to:

Deliver and maintain the Services.

Set up AI demo booking workflows, integrations, and reporting.

Communicate with you about demos, appointments, invoices, and support.

Improve, personalize, and optimize the Services.

Ensure compliance with legal obligations.

4. How We Share Information

We may share information only in the following cases:

Service Providers: With vendors and partners (e.g., CRM, calendar, or payment providers) necessary to operate the Services.

Legal Requirements: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In case of merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information.

5. Data Retention

We retain personal and business data only as long as necessary to provide Services and comply with legal obligations. Data may be anonymized for analytics after termination.

6. Cookies & Tracking Technologies

We use cookies, pixels, and tracking scripts to:

Improve site functionality.

Track demo requests and conversions.

Analyze traffic and usage.

You can control cookie preferences in your browser settings.

7. Data Security

We implement industry-standard security measures (encryption, firewalls, access controls) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

Access, correct, or delete your data.

Request data portability.

Opt out of data processing or marketing communications.

File a complaint with a supervisory authority.

To exercise these rights, contact [email protected].

9. International Data Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. By using the Services, you consent to such transfers.

10. Children’s Privacy

The Services are not directed at individuals under 18. We do not knowingly collect personal data from children. If we learn a child has provided data, we will delete it promptly.

11. Updates to Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted at prodemo.ai with a revised effective date. Continued use of the Services constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Address: 244 5th Ave #2, New York, NY 10001, United States