Privacy Policy

Last Updated: [5-15-2026]

FORGE Strength & Conditioning respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a form, book a session, purchase a service, or communicate with us.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, forms, booking pages, payment pages, consultations, or communication channels.

This may include:

  • Name

  • Email address

  • Phone number

  • Address or general location

  • Athlete or participant name

  • Parent or guardian information

  • Age or date of birth

  • Program interest

  • Training goals

  • Scheduling preferences

  • Payment and billing information

  • Health, injury, or fitness-related information you choose to share

  • Messages, questions, feedback, or form submissions

We may also collect basic technical information automatically when you use our website, such as browser type, device type, IP address, pages visited, and website activity.

2. How We Use Your Information

FORGE Strength & Conditioning may use your information to:

  • Respond to inquiries and messages

  • Schedule consultations, assessments, and training sessions

  • Provide training services, programming, and client support

  • Recommend suitable programs based on your goals

  • Process payments and manage billing

  • Send appointment reminders and service updates

  • Communicate about programs, schedules, offers, or events

  • Improve our website, services, and client experience

  • Maintain safety, accountability, and accurate client records

  • Comply with legal, business, or operational requirements

We use the information you provide to deliver a better training experience and support your participation in FORGE programs.

3. Health and Fitness Information

Because FORGE provides training, performance, and fitness-related services, we may ask for information related to injuries, limitations, medical concerns, training history, or fitness goals.

This information is used only to help us understand your needs, support safer training decisions, and guide appropriate programming.

FORGE Strength & Conditioning does not provide medical diagnosis, medical treatment, physical therapy, or emergency medical care. You should consult a qualified medical professional before beginning any training program if you have health concerns.

4. Information About Minors

Some FORGE programs are designed for youth athletes. If a participant is under the age of 18, information must be provided by a parent or legal guardian.

Parents or guardians are responsible for ensuring that all information submitted for a minor is accurate and complete.

We do not knowingly collect personal information from minors without parent or guardian consent.

5. Payments and Billing

If you purchase a service, training package, membership, or program, payment information may be collected and processed through a secure third-party payment provider.

FORGE does not store full credit card details directly on our website. Payment processing is handled by third-party platforms that maintain their own security and privacy practices.

6. Email, SMS, and Communication Consent

When you submit your contact information, you may receive communication from FORGE Strength & Conditioning related to your inquiry, booking, training program, schedule, payment, or service updates.

If you opt in to marketing messages, we may also send updates about programs, offers, events, or announcements.

You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us directly. For SMS messages, you may reply with the applicable opt-out instruction, such as “STOP,” where available.

7. Website Cookies and Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, and support marketing efforts.

These tools may collect information such as:

  • Pages visited

  • Time spent on the website

  • Device and browser type

  • General location

  • Referral source

  • Form or button interactions

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly if cookies are disabled.

8. Third-Party Services

We may use third-party platforms to operate our website, manage forms, process payments, schedule appointments, send emails or SMS messages, analyze website traffic, or support advertising.

These third-party services may include platforms for:

  • Website hosting

  • Forms and CRM

  • Booking and calendars

  • Payment processing

  • Email and SMS communication

  • Analytics and tracking

  • Advertising platforms

  • Social media integrations

These third-party providers may collect and process information according to their own privacy policies. FORGE is not responsible for the privacy practices of third-party websites or platforms.

9. How We Share Information

FORGE Strength & Conditioning does not sell your personal information.

We may share information only when necessary to:

  • Provide services you requested

  • Process payments

  • Manage scheduling or communication

  • Work with trusted service providers

  • Comply with legal obligations

  • Protect our rights, safety, clients, staff, or business operations

We only share information with third parties when there is a legitimate business, service, safety, or legal reason to do so.

10. Photos, Videos, Testimonials, and Reviews

FORGE may request permission to use photos, videos, testimonials, reviews, or success stories for marketing, website, or social media purposes.

We will not intentionally use identifiable images or testimonials of clients or youth athletes for promotional purposes without appropriate permission.

For minors, parent or guardian consent should be obtained before using photos, videos, or testimonials.

11. Data Security

We take reasonable steps to protect the information you share with us from unauthorized access, misuse, loss, or disclosure.

However, no website, online platform, or electronic transmission is completely secure. By using our website and services, you understand that information shared online carries some level of risk.

12. Data Retention

We may retain your information for as long as needed to provide services, maintain business records, manage client relationships, comply with legal obligations, resolve disputes, or improve operations.

When information is no longer needed, we may delete, archive, or anonymize it where appropriate.

13. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Ask us to correct inaccurate information

  • Request deletion of certain information

  • Opt out of marketing communications

  • Ask questions about how your information is used

To make a request, contact us using the contact information listed below.

14. Links to Other Websites

Our website may contain links to third-party websites, platforms, social media pages, or external tools.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before sharing personal information.

15. Changes to This Privacy Policy

FORGE Strength & Conditioning may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

16. Contact Information

Questions about these Terms of Service may be sent to:

FORGE Strength & Conditioning
Email: [email protected]
Phone: (443) 481-9388
Address: 740 Generals Hwy, Unit C, Millersville, MD 21108

© Copyright 2026. Forge Strength & Conditioning. All Rights Reserved.